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Privacy Policy

Overview

Grazing Bowl takes its responsibilities in relation to protecting your Personal Data and compliance with Applicable Laws very seriously. We are committed to properly managing, protecting and processing your Personal Data in accordance with this Policy, which shall apply to all Personal Data we collect from you through our Platforms. 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
 

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
 

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

Our store is hosted on Wix. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
 

Your data is stored through Wix’s data storage, databases and the general Wix application. They store your data on a secure server behind a firewall.

SECTION 3 - DISCLOSURE

We may disclose your personal information only if we are required by law to do so or if you violate our Terms of Service.

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
 

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@grazingbowl.com.sg.

SECTION 4 -WIX

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

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Links:
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

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If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and support essential website functionality. By continuing to use our website, you consent to our use of cookies in accordance with this policy.

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Cookies are small data files stored on your device that help us improve our services and personalise your experience.

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🔍 Types of Cookies We Use

1. Essential Cookies
These cookies are necessary for the operation of our website and cannot be switched off. They enable core functions such as security, network management, and accessibility.

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_session_id
Unique token, sessional
Stores session information such as referrer and landing pages.

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_wix_browser_sess
Sessional
Maintains user session for security and performance.

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_secure_session_id
Unique token, sessional
Ensures secure browsing sessions.

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cart
Unique token, persistent (up to 2 weeks)
Stores information about the contents of your shopping cart.

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storefront_digest
Unique token, persistent
Used to determine access to password-protected areas of the site.

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2. Analytics & Performance Cookies
These cookies help us understand how visitors interact with our website, allowing us to improve performance and user experience.

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_wixCIDX
Persistent
Used for system monitoring and debugging.

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_wixUIDX
Persistent
Helps analyse user behaviour and improve website functionality.

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_wixAB3
Sessional
Supports A/B testing and performance optimisation.

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Managing Cookies

You may choose to accept or decline cookies through your browser settings. Most browsers allow you to control cookies, including blocking or deleting them. Please note that disabling certain cookies may affect the functionality of our website.

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Personal Data Protection (PDPA)

Where cookies collect personal data, such data will be handled in accordance with the Personal Data Protection Act 2012 (Singapore). We ensure that any personal data collected through cookies is used only for legitimate purposes and is protected with appropriate security measures.

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Consent

By using our website, you acknowledge and agree to the use of cookies as described in this policy.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

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Question and contact information:
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our team at info@grazingbowl.com.sg.

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